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Slow charging broken

dtrapero
Star III
Please tell us some basic information before asking for help:
Model Name: ROG Phone 3
Firmware Version: WW 17.0823.2008.70
Rooted or not: No
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
When I activate slow charging option in setting and connect the phone to the 30W charger, it still shows "hyper charge" in the bottom part. But if I use the 12W charger from my iPad mini, it shows only "charging", and if I use a 20W charger ir shows "fast charging". This means the option is broken and it is not really charging at 10W with the 30W charger.
bb.jpg

17 REPLIES 17

Saifuddin
Zen Master III
My phoone is heating upto 43° C while slow charging for around 15min or so and is it supposed to charge from 21% to 45% in 15 min !!! , Is it slow or fast i am confused ?

gananadeep3
Star III
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/116275#Comment_116275

I will send you a PM with instructions on how to log your device so we can find out why it's not slow charging when it should


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Can you please send me the details of how to check slow charging as well. Even I feel it is not working as expected.

John_p
Rising Star I
gananadeep3

https://zentalk.asus.com/en/discussion/comment/116658#Comment_116658

Can you please send me the details of how to check slow charging as well. Even I feel it is not working as expected.


View post
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/116275#Comment_116275

I will send you a PM with instructions on how to log your device so we can find out why it's not slow charging when it should


View post
Can you send me the details as well. My phone charges in 1.45 if I slow charge I want it to take more time

Saifuddin
Zen Master III
Saifuddin

My phoone is heating upto 43° C while slow charging for around 15min or so and is it supposed to charge from 21% to 45% in 15 min !!! , Is it slow or fast i am confused ?


View post
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/116275#Comment_116275

I will send you a PM with instructions on how to log your device so we can find out why it's not slow charging when it should


View post
Send me as well

Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/116275#Comment_116275

I will send you a PM with instructions on how to log your device so we can find out why it's not slow charging when it should


View post
Please post it here for everyone to see