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[M1] when I'm updating my phone android 10 beta 3 my phone mic does not work properly sometimes

haribabu
Star I
mic not working properly
12 REPLIES 12

deepsaharoy7766
Star II
haribabu

I'm trying these two methods but same problem again 1. Does the issue appear right after the system update? YES


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Yes i also got the same problem

Christine_ASUS
Community Legend II
Hi haribabu & deepsaharoy7766
Please wait for the new firmware version rolling out by next week and update to it first. If the issue persists in the new firmware version, kindly report the issue here. I will PM you the guide of recording logs for further checking, to avoid any personal information leaking.

veeharish2005
Zen Master I
Christine_ASUS

Hi haribabu & deepsaharoy7766

Please wait for the new firmware version rolling out by next week and update to it first. If the issue persists in the new firmware version, kindly report the issue here. I will PM you the guide of recording logs for further checking, to avoid any personal information leaking.


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@Christine_ASUS "Rolling out by next week" does that mean android 10 will be rolled out through fota next week?

Christine_ASUS
Community Legend II
Hi friends,
The latest version WW-17.2017.2008.432 is now on our official website, please visit our website for manual update
https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/
#Update Guide
https://www.asus.com/support/FAQ/1009748/

If the issue persists in the latest firmware version, kindly report the issue here. I will PM you the guide of recording logs for further checking, to avoid any personal information leaking.

nidhin3
Zen Master I
Christine_ASUS

Hi friends,

The latest version WW-17.2017.2008.432 is now on our official website, please check your phone Settings>System>System update, or visit our website for manual update

https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_BIOS/

#Update Guide

https://www.asus.com/support/FAQ/1009748/

If the issue persists in the latest firmware version, kindly report the issue here. I will PM you the guide of recording logs for further checking, to avoid any personal information leaking.


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@Christine_ASUS Hello, the latest version WW-17.2017.2008.432 is listed as a beta version in Asus Website. Since its beta how can we expect it to arrive as FOTA. Please clarify this. Is it actually stable but listed as a beta by mistake ?

@Christine_ASUS @and06tw @Anders_ASUS