ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[journeywithme06]

Fellow rog 3 users. Guys, really believe this is a software issue. Try downloading screen balance app. Set the phones brightness to 85% and above, open the app and tweak on it, it will resolve the black crush issue. You can also adjust the brightness of the phone using the app, just set the brightness located on the notif panel the same.

What i don't understand is, why is it taking too long for them to fix this.

[MV]

journeywithme06

Fellow rog 3 users. Guys, really believe this is a software issue. Try downloading screen balance app. Set the phones brightness to 85% and above, open the app and tweak on it, it will resolve the black crush issue. You can also adjust the brightness of the phone using the app, just set the brightness located on the notif panel the same.

What i don't understand is, why is it taking too long for them to fix this.

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At high brightness you are just compensating with the black crush. Wherever there is a dark grey scene display fails miserably be it local, online, browser, game everywhere.

[GameOjas]

John p

https://zentalk.asus.com/en/discussion/comment/116618#Comment_116618

Bro I'm not defending Asus in anyway but till date iPhone has used only 2 phones with amoled panes and both have been below 6 inches and low refresh rate phones . So it's way easier to calibrate getting all the colours right . Also when those were released it was 1 lakh in India and in sure will be the same everywhere except US . ( Double of what we paid 😬😬) and in case of op and Samsung also again leave one plus and Samsung u take any phone company before 2019 none have black crush coz they didn't have so many things inside the phone. Now they focus on many others aspects so mess up some . Let's just wait and hope for the best or we have to live with what we have . Idk how bad it is yours but mines not too bad so I'm fine with it

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That is such a wrong attitude about living.. just keep living with all the problem, like they are new normal. ... Sure we should accept what we have but we should always inspire to be better.
Black crush screens are not even a step back in AMOLED technology. It's just straight up faulty screens.
I just can't imagine people are okay with black crush. I will wait one or two months. Then it's consumer court for me.
Black crush should never be new normal.

[John_p]

GameOjas

https://zentalk.asus.com/en/discussion/comment/116974#Comment_116974

That is such a wrong attitude about living.. just keep living with all the problem, like they are new normal. ... Sure we should accept what we have but we should always inspire to be better.

Black crush screens are not even a step back in AMOLED technology. It's just straight up faulty screens.

I just can't imagine people are okay with black crush. I will wait one or two months. Then it's consumer court for me.

Black crush should never be new normal.

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bro i just mentioned in my last sentence its hardly there on my phone . it can be noticed if i sit in a pitch dark room but i neither watch nor play in such a dark room . all phones have different levels of black crush and so is the case with op8 pro . although they accepted it there , the mods here are trying to make it better .

[journeywithme06]

MV

https://zentalk.asus.com/en/discussion/comment/116226#Comment_116226

Again you are mixing things up. What you said can be found all over internet. And I know about the image crashing fiasco. As you seem to have done all the research in the world on oled panels and ready to build a custom kernel and a rom(would love that to happen soon on XDA), I wouldn't argue much, just the fact to consider is ASUS had sometime after Rog2 to calibrate the panel and test it thoroughly with even higher refresh rate before end product was onto users hand and then having a fuss created about it. I would love to have a dedicated post from them about the issue and what they have done so far to ease out the panic everyone is having.

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True. But no official statement coming from them. And if they really cared this much, they should have tested the products multiple time before releasing it to the market