Phone Crashing and Network Problems AFTER 167 OTA!!!

Alright, this issue has been shared by multiple users and I haven't seen any assuring replies that it is being worked on. The issue is that the phone has started randomly crashing out of nowhere in no particular situation. It's been twice that the phone has crashed while I was sleeping. After crashing the phone attemps to reboot but is stuck in the reboot logo for 2-3 attempts (The "Powered by Android" and "Asus" logos, you know that the current attempt is successful once you see those bouncy dots underneath Asus logo). Secondly, sometimes the WiFi and Network keep connecting and disconnecting again and again very fast.
These two issues are being constantly reported by so many users, all of them with the added fact that "This issue started after 167 update" so please don't tell me to go to a service station as this is very clearly a software issue. I've read reports of a couple phones eventually dying after crashing randomly for 3-4 days. I feel like my phone has this time bomb too. Please fix this issue before more phones die out of ignorance
Here's the bug report : https://drive.google.com/file/d/1-hzMebc4QyrGqeiSC34w1YVtqSogoQt1/view?usp=drivesdk
These two issues are being constantly reported by so many users, all of them with the added fact that "This issue started after 167 update" so please don't tell me to go to a service station as this is very clearly a software issue. I've read reports of a couple phones eventually dying after crashing randomly for 3-4 days. I feel like my phone has this time bomb too. Please fix this issue before more phones die out of ignorance
Here's the bug report : https://drive.google.com/file/d/1-hzMebc4QyrGqeiSC34w1YVtqSogoQt1/view?usp=drivesdk
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Comments
"Fixing" it with software would only cover up a hardware related issue which will most likely popup later with some other update. You will get a new motherboard when you send it in and I'm sorry you were one of the affected people. You can discuss how to solve this as smoothly as possible with your service center.
We have stopped .167 FOTA and users should receive .174 directly instead.
You may manually do this step by downloading the Update file here;
https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZS630KL/UL-ASUS_I01WD-ASUS-16.1220.1906.174-1.1.1-user.zip
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https://zentalk.asus.com/en/discussion/8474/190729-zenfone-6-zs630kl-eu-16-1220-1906-174#latest
So this "We have stopped .167 FOTA and users should receive .174 directly instead." was not related to motherboard malfunction, but with GameGenie bug.
So the motherboard malfunction can be triggered by any firmware update if the motherboard is defective, right?
So there is a bug in eMMC chip?
My device started having issues after .167 update. Phone started to reboot when idle, 2-6 times a week. I finally sent it to Asus service center last week. I also mentioned this thread and that the cause is probably a faulty motherboard.
Last Friday I got an email saying that my device is being tested. Another email today saying that all the testing is done and device has been sent back to me. It seemed like nothing had been done, so I called Asus. They told me that they’d been running Youtube for two hours without any hiccups so the device must be ok. WTF!?
What a total waste of time. Now I have to wait for the phone to come back and then send it to service center again. Since nothing’s been done it won’t work any better than before. Good job Asus.
When I grilled her by asking questions like, "Why do I consider this phone when I'm getting Zenfone 6 and oppo Reno with flagship latest processors and better storage options at the same price point?" The only answers she ever had was
1) "Sir our camera quality is incomparable" It wasn't let me tell you.
2)" Sir the display is unmatched"
3) Sir it's a trusted brand name.
The lady didn't know the difference between optical and digital zoom. She even taunted oppo saying "Sir these people have brought 10x zoom this year, we had it in Galaxy S8"
While S8 doesn't even have 10x digital zoom let alone optical. She was completely silent when I said "I don't think so, even if it does, it would be digital not optical" to which she replied "No sir it was optical". Friends, the Galaxy S8 had only one camera sensor ???
Really? Forum moderators contact service center? Hard to believe. Doesn’t matter though. Fedex already has my phone and it’s being delivered to me tomorrow. After that I can send it back. Good times.