Touch issue in asus 5z (standard mode)

[shahrukhafridi9]

Please tell us some basic information before asking for help:
Model Name: asus 5z
Firmware Version: .99
Rooted or not: No
Frequency of Occurrence: when made accidental touch at the edges of the screen
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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As u can see in the video when ever accidental touch made at the edges of screen whole touch stops working ( in standard mode)
@ARP_ASUS Sir Please fix this in future update 📲

[Aryan202]

shahrukhafridi996

https://zentalk.asus.com/en/discussion/comment/116430#Comment_116430

Tq@Averan

I have disabled game genie app but enabled now and checked

Tq for information

View post

No problem 🙂

[Anders_ASUS]

shahrukhafridi996

https://zentalk.asus.com/en/discussion/comment/116397#Comment_116397

Tq @Anders_ASUS sir if I switch to other system navigation setting the game screen size differs for every other navigation system ( in standard mode)

If I switch to (default mode) in games then I have problem of navigation buttons keep interrupting while gaming

Sir if possible please provide Navigation blocking feature while gaming

Sir please check possibilitys

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The devs replied that they're not going to do anything about this.
This is their explanation
In standard mode, the app screen cannot fill the full screen. When user tap on the UI screen(not app screen) will cause the first tap and the second tap are not in the same window and ignored.
Solution: Set the app screen display radio to the default ( do not set the standard), Settings>Display>App screen zoom> default mode. You can also do it in the game wizard.

[shahrukhafridi9]

@Anders_ASUS
I understand sir but in default mode "HIDE NOTCH" option is not working properly for games like COD and PUBG
If I turned on "HIDE NOTCH" option and open game in default mode the game opens in full screen mode and the NOTCH will not hide
But in older version of asus 5z's Android (8 or 9) the NOTCH will hide while gaming IF "HIDE NOTCH" option is turned on
Please at least fix this

[AmitGarde]

shahrukhafridi996

@Anders_ASUS

I understand sir but in default mode "HIDE NOTCH" option is not working properly for games like COD and PUBG

If I turned on "HIDE NOTCH" option and open game in default mode the game opens in full screen mode and the NOTCH will not hide

But in older version of asus 5z's Android (8 or 9) the NOTCH will hide while gaming IF "HIDE NOTCH" option is turned on

Please at least fix this

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Yes this is what i observed too i wonder what is use of hide notch option if it cannot be hidden in apps?? 🙄 i dont know if its a bug or something else,Also yes A8 or A9 use to hide notch for pubg & cod via apps scaling option
But,In A10 this needs to be fix @Anders_ASUS sir @CH_ASUS sir
Thankyou😊

[shahrukhafridi9]

amitgarde3

https://zentalk.asus.com/en/discussion/comment/117192#Comment_117192

Yes this is what i observed too i wonder what is use of hide notch option if it cannot be hidden in apps?? 🙄 i dont know if its a bug or something else,Also yes A8 or A9 use to hide notch for pubg & cod via apps scaling option

But,In A10 this needs to be fix @Anders_ASUS sir

Thankyou😊

View post

@amitgarde3
Tq for support