Backup not working
Please tell us some basic information before asking for help:
Model Name: ZS661KS-1A002EU
- Firmware Version: 17.0823.2008.70
- Rooted or not: no
- Frequency of Occurrence: always
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Hi. Yesterday I updated the phone firmware and it went wrong because after the update it continuosly rebooting. So I've restored the iPhone but the backup was incomplete and now I've noticed that the phone is doing only photos backup on Google drive. You can check my screenshots.