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Asus zenfone Max pro m1 SD card can't move the file

muthum570
Star III
Im facing sd card write access problem can't move any files to sd card couldn't move file error unknown
screenshot-20200922-033216-7e2.png

28 REPLIES 28

Christine_ASUS
Community Legend II
Hi muthum570
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. Can other SD card work properly in the same device?
2. Can the error SD card work in other devices?
3. Does the issue occur while moving the file from SD card to SD card; or from SD card to the internal storage of the device?
4. Please provide me the screenshot of Settings>Storage

muthum570
Star III
screenshot-20200923-132905.png
Card working in other devices properly

muthum570
Star III
Im formated sd card more than five times still i can't move any files to sd card im facing this problem 429 build

Christine_ASUS
Community Legend II
Hi muthum570
Thank you for your reply.
1. Can SD card work in Android 9?
2. Does the issue appear right after any system/apps' download or update?