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Asus Rog Zephyrus G14 GA401LL Keyboard light function not working (light allways on)

suryadi_haza
Star I
System: windows 10
Battery or AC: Battery and AC
Model: GA401LL
Frequency of occurrence: all
Reset OS: no
Screenshot or video:
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Detailed description:Keyboard light function not working (light allways on) when i press fn+arrowdown or fn+arrowtop nothing change
whatsapp-image-2020-09-19-at-10-42-38-pm.jpeg
i was install the following driver and software but not solf the problem
1. ROG Keyboard Firmware Update Tool V2.3.0
2. ASUS System Control Interface V2
3. Bios Installer For Windows 216

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how to fix it please, thank you.

5 REPLIES 5

Blake_ASUS
Community Legend II
Hello suryadi,
This is normal then.
It's the design to save power.
Let me check more about the light always on thing and get back to you asap.
Thank you.