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Setting external monitor as primary shifts Zenbook Duo ScreenPad+ above main display, cannot change

Steve123
Star I
System: Zenbook Duo
Battery or AC: Both
Model: UX481FLY
Frequency of occurrence: Every time
Reset OS: Brand new unit
Screenshot or video: Below
========================
Detailed description: I have a dual monitor set-up. If I try to position either of the external monitors (top left or right) as my primary display, Windows shifts the ScreenPad+ above the main laptop display (see screenshot). I have tried every possible configuration and this cannot be changed.
External monitors are plugged in via a USB 3.0 Plugable dock, HDMI and DVI.
What is going on? This is unacceptable considering my workflow.
screenshot-2020-09-21-092324.png

8 REPLIES 8

Blake_ASUS
Community Legend II
Hello Steve123,
Does this happen if you connect only 1 external monitor (total 3 monitor)?
And which project mode is it when the issue happen? Extend or Duplicate?
Thank you.

Steve123
Star I
Yes, it happens only with 1, doesn't matter which monitor

2020-09-22-15-46-00.jpg
2020-09-22-15-50-16.jpg
I extend all my monitors, never use duplicate.

Steve123
Star I
Come on Asus. This is not cool!

Blake_ASUS
Community Legend II
Hello Steve123,
If you put monitor 2 back to "below monitor 1"?
and can I have the complete monitor setting screenshot? or a video would be helpful.
I myself tried many time, but did not have similar issue.
Thank you.