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Why my phone is getting switch off by its own . I am seeing this issue since last week.

Please tell us some basic information before asking for help:
  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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2 REPLIES 2

janpat
Star I
Zenfone 6 ZS630KL 8/256. There is no rooting. The phone will restart from July 27.
1. There is no rule when it will happen.
2. After restarting, it can not be turned on and reboots several times.
3. Resetting to factory settings does not give you anything.
4. All problems began with the release of the update WW-16.1220.1906.167.
5. Update WW-16.1220.1906.174 did not improve the situation.

pronoob999
Star II
akhil.nair1200
Please tell us some basic information before asking for help:
  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================


Why my phone is getting switch off by its own . I am seeing this issue since last week.
Me also experienced same. It got solved with the update. Update your phone. if possible