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Touch issue in asus 5z (standard mode)

shahrukhafridi9
Star III
Please tell us some basic information before asking for help:
Model Name: asus 5z
Firmware Version: .99
Rooted or not: No
Frequency of Occurrence: when made accidental touch at the edges of the screen
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
As u can see in the video when ever accidental touch made at the edges of screen whole touch stops working ( in standard mode)
@ARP_ASUS Sir Please fix this in future update 📲
22 REPLIES 22

victor010
Zen Master III
Hi there, kindly share the same with another game, so that we can check it for further analysis. Thank you.

shahrukhafridi9
Star III
Victor01_ASUS

Hi there, kindly share the same with another game, so that we can check it for further analysis. Thank you.


View post
Tq @Victor01_ASUS for ur attention
The problem is same for other two games as well
Please fix this in future update 📲

AmitGarde
Community Legend II
shahrukhafridi996

https://zentalk.asus.com/en/discussion/comment/116012#Comment_116012

Tq @Victor01_ASUS for ur attention

https://us.v-cdn.net/6031231/uploads/BONAGQDXTGWN/2020-09-22-19-06-39-960-480.mp4

https://us.v-cdn.net/6031231/uploads/DEBWLOZR8ZUM/2020-09-22-19-09-41-960-480.mp4

The problem is same for other two games as well

Please fix this in future update 📲


View post
@Anders_ASUS sir see multi touch issue panel stops to read touch provided and game gets stuck for few seconds until we take off finger and touch on screen again
Please take a look at videos provided
Thanks !

Anders_ASUS
Hall of Fame III
I see it but I have also never seen anyone else with this kind of issue. This is not how my device reacts when I add an extra touch in the top right corner. It must be something with shahrukhafridi996 config that's different. Anyway, this must be logged so we can find out what this is. I will send a PM