Phone getting switch off while charging
Please tell us some basic information before asking for help:
- Model Name: asus rog 2
- Firmware Version:WW-V17.0240.2007.27
- Rooted or not: not
- Frequency of Occurrence: most of time while charging
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I think this thing start happening from August,,intially phone get locked or restart sometime while playing pubg during charging and that time frequency was like one or two time and this thing wasn't happening everytime using charging
Now the frequency is increased and phone now get switch off even using normal apps and people are saying may be this is due to temperature raise
But my phone is getting switch off even at 37 degree and not getting switch off at 40 degree while charging and one more thing is from the time this problem started phone getting heated more than before the problem persists
M using phone at 60fps not even at 90 or 120
So kindly look into this matter..I was already having a bad experience with asus laser phone but give again shot to buy asus phone as I thought this is high range phone it will be better but I was wrong..there is no benefit of just launching new models if u can not provide better service and updates for ur phones..
Everytime asus update come..it come up with new bugs this thing happened at time of my asus laser phone and now same thing is happening with this model
I was about to buy other phone but I gave a shot to rog 2 because I believed in u again but asus is proving everyone wrong..plz make ur service and phones better and fix these types of issues as early as possible