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Armoury Crate Service Error

ZT-f8980b20
Star II
System: Windows 10
Battery or AC: Battery
Model: ROG Strix G531GT
Frequency of occurrence: -
Reset OS: -
Screenshot or video:
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Detailed description:
Hi, I cannot my use my Armoury crate as usual, its been 3 days and keep counting. It shown "Service Error" when trying to open Armour Crate. Im trying reinstalling but the error always pop up. It stated that Rog Live Service, Aura Service, and Armoury Crate service not installed, but when i open Program and Features its already installed *picture Attached*.
What whould i do?
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19 REPLIES 19

Blake_ASUS
Community Legend II
Hello @robertwijanarko16@gmail.com ,
Thank you so much for the information.
Is your OS from factory? or you have installed your own one?
Also, may you tried to uninstall all drivers and follow below FAQ to install them back again?
Please be careful that the installation order must be the same.
[Gaming NB/DT] Armoury Crate - Installation SOP | Official Support | ASUS GlobalThank you.

ZT-f8980b20
Star II
Hello @Blake_ASUS
Thank you for suggestion, OS is from factory.
I try all the steps and error message not pop up anymore.
It seems be an old version of armoury crate and trying to update by itself, but always "Waiting on Updates".

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What should i do now?

Blake_ASUS
Community Legend II
Hello @robertwijanarko16@gmail.com ,
And the Armoury Crate is updated back to 3.1.5.0?
If not, I would recommend to stay in current status before our designer find out more of this issue.
Keep me updated. Thank you so much!

ZT-f8980b20
Star II
Hi Guys, its looks work for me.
Using procedure by @Blake_ASUS but i change the order between install armoury crate service first to 2nd order. So Armoury Crate>Armoury Crate service> the rest same..
if still not working, try to open again armoury crate service then choose remove armoury crate service then restart your pc. Open again armoury crate service then choose install. After restarting, it look normal for me and can use any feature.
@Blake_ASUS it seems work for me. but i dont know for a long time.
now my armoury crate version are 3.1.5.0. please update the app for better stabilization. Since ROG laptop without Armoury Crate is nothing, we really depends on this app. please fix it.

thank you. i will update soon if any error occur.

PISCOLA
Star I
Before Instaling Armoury crate Armoury crate service etc, did you have to uninstall all of them before?