Battery drain Fastly

edited October 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Asua zenfone 5z

zs620 kl

No rooted

Battery Drain fastly when received updated 5 august update veesion my battery drian automatically 20 to 25 % in night and backup is not more sufficient as compared old


  • Plz asus fix this problem battary drain fastly and backup is not more sufficient as old days

  • Hi, please follow below steps may improve battery backup: 

    1. Close apps that are not used (Bluetooth, WiFi, GPS, etc.)

    2. Adjust sleep time and brightness (Settings > Display)

    3. Boost memory when you see memory consumption is high with no app running,

    4. check for background running applications, stop/disable unwanted apps, you can manage apps from auto-start manager. 

    you may also follow the below steps:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue

    factory reset your phone after taking a full backup :

    4. Last option would be to visit the service center to have

    a check. Locate here:

  • the battery is still draining rapidly. it's a software problem and you still say factory reset. Please fix this software problem now

  • hiii i m not gotted latest update which release date 17 September

    you received update or no plz tell me?

  • As a temporary solution, try battery saving app such as Greenify..

This discussion has been closed.