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Max pro m2 idle battery drain when fingerprint sensor is turned on.

Ambadi
Star I
Max pro m2 battery drain when fingerprint sensor is turned on(only when phone is in idle condition) . Changed software and sensor but of no use.
11 REPLIES 11

victor010
Zen Master III
Hi, when you say that your SOT (Screen on Time) has gone down, can you share the SOT after trying the below:
1. Charge the battery to 100% & use as per your normal usage pattern
2. When the battery strength reaches 10%, go to settings = Battery => Tap on the battery icon & share the graph
3. settings => Battery => Check the screen & share the same
Also, kindly share with us the firmware version of the device.

Ambadi
Star I
There is no unsual battery drain when phone is in use. Also no problem with the SOT. Battery graph is not detecting ideal battery drain.

abhaykrishnan02
Zen Master I
Ambadi

There is no unsual battery drain when phone is in use. Also no problem with the SOT. Battery graph is not detecting ideal battery drain.


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will u please share screenshot of
running services and chached process from developer option

Ambadi
Star I
screenshot-20200921-175636.png
screenshot-20200921-175651.png