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ROG Phone 2 keeps crashing, & rebooting

blakeginjajames
Star II
Hi there,

I have a Asus ROG Phone 2, ive only had it 3 months & it keeps crashing & rebooting, I have already done the factory reset & deleted all third party apps,
Please help!!!
Thanks Blake
29 REPLIES 29

ronald1985
Community Legend I
nkadave905

I had same problem

I decided to go to service center

Issue is with motherboard so the replace it

Now uts working fine

But there are 2 3 issue after service

1 phone heating

2 my left triger keep pressing it self

3 when i watching videos screen freeze for 10 to 15 sec

4 specker issu

5 and display is bit sheky after replacing that motherboard

So worst experience so far form asus service center


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I have responded to your other post.

Anders_ASUS

I have sent you a private message (envelope icon in top right corner)


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Anders_ASUS

I have sent you a private message (envelope icon in top right corner)


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I HAVE THE SAME PROBLEM . PLS HELP ME FIX IT.

andyfudwg
Star I
lol i'm facing the same issue too, what's the point of getting a phone that keep black screen and auto reboot when gaming. i think changing the phone is my best option since the service centre claim had no issue after they test but after i got home the issue came back after 3 days. now i hope someone will buy this phone from me so i can move on to another brand.

imjohnlouie
Star II
Same issue frequently auto shutdown when charging in idle state.. when I played games once over heat auto shutdown.. and experience some blackscreen.. dont know what to do.. I factory reset the phone then after a few day the issue occur again

Gaurav_ROGII
Rising Star I
same problem is with me, I got the phone back from service centre but its still the same, What to do now?