Mobile network won't connect.
Please tell us some basic information before asking for help:
- Model Name: Rog Phone 3
- Firmware Version: QKQ1.200419.002.ww_Phone-17.17.0823.2007.58
- Rooted or not: Not rooted
- Frequency of Occurrence: Today
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Today I left my house for a walk, I was connected to my Wi-Fi and when I got out of range the phone did not switch to mobile network. So I did some restarting, safe mode booting, and APN configuration, all but to no avail. That's when I started switching the SIM card from first tray to the second, that's when the mobile network started working again. So I did some more tinkering by switching back to the first tray when the phone was turned off, booted it up and the mobile network was shown as "disconnected" again. And for the fourth time after going back and forth from the first tray to the second I switched back to the second SIM tray, and this time it didn't work. I did do the SMMI test and it showed the SIM card readers to be A-OK. The network test was however somewhat successful. It showed my network carrier and LTE strength was good,but the "Cellular network status" showed disconnected.
And to end it all, I'm now on the second SIM card tray and it's working all good now with 4G. But I'm slightly annoyed by the fact that A; The first SIM card tray is somewhat malfunctioning due to hardware problems. B: the SIM card (Which I actually unboxed with the phone four days ago) is semi-broke or something alike.
How should I continue this weekend, my carriers' support is closed until the next week. Might as well try something myself to fix the issue.
Thanks in advance!