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Sound problems with bluetooth headphones.

Лёха
Star III
Please tell us some basic information before asking for help:
Model Name: ASUS_1003DD
Firmware Version: WW_17.0823.2007.58
Rooted or not: No
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Wheezing and stuttering appear in the Sennheiser CX 7.00BT bluetooth headphones, regardless of the player or content, and if you restart the phone, the problem disappears for a while.
I can't check the operation of other bluetooth headphones, but if you connect 3.5 wired headphones via a USB-C to 3.5mm adapter, then everything is fine with sound.
 If you connect the Sennheiser CX 7.00BT to other phones, then the sound is also fine, the problem is not with the headphones
11 REPLIES 11

Лёха
Star III
Everything is ok through external speakers too.

Anders_ASUS
Hall of Fame III
I will send you a PM with instructions on how to log your device

nuccio
Rising Star I
Same problem here as well. Bluetooth audio through my Sennheiser headset is terrible on the ROG 3. No problem with my other phones though.

Droid
Star III
I have same issue. I use OnePlus bulltet wireless Z. When listening to audio or watching video sound disconnects for a split second and connects back. If I use wired headset audio is good.  I don't have the issue in other phones when using the same headset.