Firmware not updating

warmishsumo2001warmishsumo2001 Level 1
edited October 2020 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name:ROG 3
  2. Firmware Version:WW-17.0823.2007.32
  3. Rooted or not:Not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


When I go to Check Updates, it shows that my device is up to date. When I try manually updating the Firmware using the Asus Firmware website, it shows Update Failed. Even though the Firmware version in my phone is the same WW as on the website


  • If your WW firmware version is the same as the WW version, why are you "updating"? You update only if your WW firmware version is lower than the WW version.

  • @warmishsumo2001 Are you trying to update to WW 2007.58 using the UL file from our website?

This discussion has been closed.