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Video recording FHD 60 fps stutter and hanging

mervynpaulparon
Star II
Please tell us some basic information before asking for help:
Model Name: ROG phone 2
Firmware Version: 17.0240. 2007.27
Rooted or not: No plan
Frequency of Occurrence: most of the time
APP Name & APP Version (If your issue relates to the app): Camera App
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================

I'll upload a video later. If there's another thread about this, let me know.


7 REPLIES 7

mervynpaulparon
Star II
ronald1985

https://zentalk.asus.com/en/discussion/comment/113773#Comment_113773

To help out Anders_ASUS while you wait for his response, do you have the same version as the below screenshot?

The version number is on the bottom of the screenshot. Just like the other issue, I can't replicate this one too for some reason using the same settings for the video from the camera app.

screenshot-20200916-234157906.jpg


View post
Yes, the same as yours.

I don't use 3rd party camera apps.

Gustav_ASUS
Community Legend III
Mervyn

https://zentalk.asus.com/en/discussion/comment/113979#Comment_113979

Yes, the same as yours.

I don't use 3rd party camera apps.


View post
Another app can still be the culprit, even if it's not a camera app. So rebooting in safe mode might be helpful either way.

mervynpaulparon
Star II
I think it is was fixed by recent update as I don't experience it now.