Double Tap to Wake not working

[Saif_Munshi]

Please tell us some basic information before asking for help:
ROG Phone3
Firmware Version: i could not Find
Not Rooted
Frequency of Occurrence: Every time
I am using ROG phone 3 just received a brand new phone yesterday and i am facing the same problem as mentioned above. Double tap to screen off is working properly but Double tap to screen on and Swipe up to wake up is not working at all.
is this because of my Tampered glass? Or there is a problem with my Phone.

Gestures on Dark screen like W,S,Z to launch different apps are also not working. Inshort once the phone is locked/in idle mode none of the gestures work. Except 'lift to check phone'
is there something i am missing out or doing wrong. Please need help with this issue ASAP
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[ARP_ASUS]

Hi Saif,
There can be multiple ways to find out:
Check if your phone is on latest .58 update, Go to setting => About => Software information.
It would be difficult to ask you to remove the tampered glass but in most case that can be a big reason for Gestures not working as bad quality tampered glass may obstruct.

[ARP_ASUS]

Hi @Saif Munshi,
Can you check on .70 new update.
Here is the Manual update link:
https://www.asus.com/in/Phone/ROG-Phone-3/HelpDesk_Download/