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Double to wake up not working in rog phone 3

Saifuddin
Zen Master III
Please tell us some basic information before asking for help:
Model Name: Rog phone 3
Firmware Version: 17.0823.2007.58
Rooted or not: Not rooted
Frequency of Occurrence: everytime
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Double to suspend option is working fine as it should be but double tap to wake screen is not at all working
12 REPLIES 12

ARP_ASUS
Community Legend II
Hey,
Thanks for reporting. Also if possible do share a video after enabling the same in settings. I have already taken this case and forwarded ahead.

Jesp_r
Rising Star II
The same happens to me. I have been able to verify that when it is activated, it works well, but after several uses, it stops working, and it is necessary to deactivate it and activate it again to make it work again.

Saifuddin
Zen Master III
@ARP_ASUS cant share the link of gdrive where i uploaded the recorded video for the same you have asked for as it is more than 50 mb
Having error "You have to be around for a little while longer before you can post links"

245388
Star II
This is what causes my double tap or slide up to wake to stop working. After I lock my screen, the double tap and slide up to wake will work 100% of the time until i receive a notification. The screen will wake to show the notification then turns back off. After that the double tap and slide up to wake will cease working. I need to wake the screen by pressing the power button or simply unlock the phone to "reactivate" the double tap and slide up to wake function. This problem persists whether Always On Panel is turned on or not. You guys can check if you can reproduce the problem of the double tap and slide up to wake.