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Google Assistant not working

jimmyhli52
Star I
Please tell us some basic information before asking for help:
Model Name: ROG Phone 3 +12GB
Firmware Version: WW-17.0823.2007.58
Rooted or not: Not
Frequency of Occurrence: Never works
APP Name & APP Version (If your issue relates to the app): Google Assistant
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Greetings everyone, I just got the rog phone 3 last week and noticed that I cannot get Google assistant to work with any of the standard phrases such as "Hey Google" or "Ok Google". I've tried deleting and retraining the assistant many times, and clearing cache. The assistant seems to only work if I activate it manually. Does anyone else have this issue or know what I should do ? My settings are set like this for the phone.
screenshot-20200915-102917750.jpg

3 REPLIES 3

MV
Rising Star II
Same here. Ok Google detection and setup doesnot work.

Dr__Test
Star I
I have the same problem

Gustav_ASUS
Community Legend III
See if this works:
Go into Google Maps -> Settings -> Navigation settings -> "Hey Google" detection -> Make sure Hey Google is enabled.
Reboot your phone and try again.