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Rog 2 screen burn issue so is it covered in waranty???

sathviksathvik25sathviksathvik25 Level 1
edited October 2020 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name: rog 2
  2. Firmware Version:
  3. Rooted or not: not
  4. Frequency of Occurrence: 24/7
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

======================================== I hve screen burn issue is it covered in waranty ??

Comments

  • Gustav_ASUSGustav_ASUS mod
    edited September 2020

    I can't make comments about individual cases from here, but you can check warranty-related questions with customer service. If you have a local service center nearby, please contact them and ask.

    Thanks,

  • ArunaAruna Level 1

    If the cause of Burn-In is not because of any dent, drop or purposeful misuse by user, its covered under warranty.

    I had mine replaced today, it took a week at service center. No issues.

    Burn In is common issue in AMOLED screen, costs hefty when happened outside warranty.

    Get it changed ASAP if it's under warranty.

This discussion has been closed.