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Basic functionality: Airtel voWiFi not available in India

ImShrey
Rising Star II
Please tell us some basic information before asking for help:
Model Name: RoG Phone 2
Firmware Version: 0.27 (Android 10, latest FOTA)
Rooted or not: Not
Frequency of Occurrence: Missing completely / All the time
APP Name & APP Version (If your issue relates to the app): System it self
Airtel carrier does support voice over wifi, since almost 6-8 months now.
Officially many entry level cheap smartphones too support this, say 100$ devices.

Its been 3-4 fota updates now, everytime changelog mentions some carrier's voWiFi is added, but still Number #1, by subscribers count India: Airtel's, voWiFi is not supported in RoG Phone 2

Why so? This should be coming from us, its not a feature request, its simply a missing basic functionality. This is really not the flagship experience we put our money for.
Please give us a ETA.

screenshot-20200913-172550655.jpg

18 REPLIES 18

Melqui
Zen Master I
ARP_ASUS

Hi,

VoWifi is working for Reliance Jio as of now. For Airtel we are working to get it enabled.


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And TIM Brazil?

Anders_ASUS
Hall of Fame III
shreyashshah16

https://zentalk.asus.com/en/discussion/comment/112699#Comment_112699

That's what we are asking, airtel released the features months back, even after 2-3 FOTAs (5-6 months) we still don't have this service. This now next android update we are asking. Its basic functionality, cheap 3rd tier smartphone brands have this supported, why we are waiting this long?

we need ETA for this.

@ARP_ASUS


View post
When we say that we're working on it, it means that we're talking to Airtel. This is not something we can simply activate from our end without their permission. Contracts needs to be signed and testing needs to be done before something like this can be activated. This process takes time and has to be done for every operator (and every phone).

AmitGarde
Community Legend II
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/112703#Comment_112703

When we say that we're working on it, it means that we're talking to Airtel. This is not something we can simply activate from our end without their permission. Contracts needs to be signed and testing needs to be done before something like this can be activated. This process takes time and has to be done for every operator (and every phone).


View post
We 5z users miss this as we came long way 😬
😢

Melqui
Zen Master I
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/112703#Comment_112703

When we say that we're working on it, it means that we're talking to Airtel. This is not something we can simply activate from our end without their permission. Contracts needs to be signed and testing needs to be done before something like this can be activated. This process takes time and has to be done for every operator (and every phone).


View post
Why to Samsung is so easy to enable VoLTE in lots of smartphone here in Brazil and Asus in few smartphones not?

ImShrey
Rising Star II
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/112703#Comment_112703

When we say that we're working on it, it means that we're talking to Airtel. This is not something we can simply activate from our end without their permission. Contracts needs to be signed and testing needs to be done before something like this can be activated. This process takes time and has to be done for every operator (and every phone).


View post
Okay, see this what should have been communicated at first place. Whole "contracts" and stuff, as normal users won't know how this goes. "We are working on it" is such a vague thing.

Really appreciate this response @Anders_ASUS .

But then again I wonder, why the process taking this long? I mean 3rd tier brands, like Tecno and Mobil, are able to get that on their entry level offerings. Asus being tier 1 brand, it should be on priority level of airtel. Is something wrong?
Last I checked, only asus is not there in supported devices list on Airtel website.
This means, no other asus device has this, not even 2 years old Zenfone 5 series.
Are we good with Airtel? Or is it complicated?