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Sd card only formatted as portable storage & Sim card not readable

AJ1
Rising Star II
I cannot format Sd Card as internal storage in Zenfone Max Pro M1, only getting option for formatting as portable storage.

Also, Sim card is not readable.

Could you please let me know solution to resolve this issue so that I can use SD Card as internal storage

9 REPLIES 9

AJ1
Rising Star II
victor2020

Hi there, thank you for reaching out, we have made a note of your concern, our team is looking into the same. We will get back to you on this. 


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Could you please let me know 2 months gone no reply?

AJ1
Rising Star II
@Blake_ASUS @ServiceC_ASUS @Admin @Y_ASUS - Could you please let me know as 2 months has past & there is no response.

Yachendra
Rising Star II
AJ1

I cannot format Sd Card as internal storage in Zenfone Max Pro M1, only getting option for formatting as portable storage.

Also, Sim card is not readable.

Could you please let me know solution to resolve this issue so that I can use SD Card as internal storage


Sd card only formatted as portable storage & Sim card not readable
"Format SD Card as Internal Storage" is not available for this device.
Are you still facing SIM issue.

AJ1
Rising Star II
Yachendra

https://zentalk.asus.com/en/discussion/31404/sd-card-only-formatted-as-portable-storage-sim-card-not...

"Format SD Card as Internal Storage" is not available for this device.

Are you still facing SIM issue.


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Sim issue resolved

AJ1
Rising Star II
Victor01_ASUS

Hi there, thank you for reaching out, we have made a note of your concern, our team is looking into the same. We will get back to you on this. 


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When will I get the solution?