UyksuzUyksuz Level 1
edited October 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: ZE620KL
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I have never seen such an unnecessary forum in my life. Managers don't care. I am browsing the forum, everyone asks when will there be an update. He's complaining, but nobody cares. Why should we buy Zenfone 7?

Why use it? For your trashy updates? You have never stood behind the product you are selling. I'm tweeting, you don't even come back to him. I wish I never got involved.


  • Someone who finally wants to stand up 👏👏

  • Ainda assim não se viu nenhuma manifestação dos gerentes e responsáveis

  • E apesar de tudo isso, ainda temos uma esperança numa atualização para 10 até final de setembro

  • Christine and the others here know nothing about it, and don't ask informations to Asus service. And that's all, folks! Ihmo, Zenfone 5 with Android Pie + zenui is good enough for me, I won't get crazy for a buggy phone with Android 10 on board... Have a nice day

  • Hello there,

    The moderators are aware of the update schedule. But this calendar has not been officially shared by asus. Due to the confidentiality agreement of the moderators, they cannot give us any information. Our response should not be to the moderators, but Asus. Finally, the Zenfone 5's 18-month update promise is full. Most likely, after the last stable update of A9 Pie, support will end. A10 will remain in beta with Aosp.

    Have a nice day

  • Oh God.

    Someone here wants to be the owner of the Forum. Motherators blablabla mememe calendar sharing confidentiality agreement xoxo beans with potato and catchup. Oh f***

    Please, any idiot knows that due the pandemy (thanks to China) many of the software development in the whole world is delayed. It's not different with Asus. So they can't suspend the project in the middle because of the end of cycle. Be patient guys. But do not expect nothing different than currently we got regarding Android 10. From Engineering, hard work for a stable version of Android 10 and 2 more security updates.


  • Any idiot knows...🤣🤣🤣...really amusing! I think you're absolutely right. Moreover, my Zenfone 5 is working flawlessly, in my opinion, no need for android 10 with its "digital wellbeing"😁. Only, I don't understand the role of all those five starred moderators here: people are simply searching for some informations and they never give any. Have a nice day you all!

  • Hello @Christine_ASUS ,

    Since this is a forum, people share their opinions with others. They use it in regular and formal or irregular spelling. In order to be more understandable and completely because I wanted to write like this, I expressed my ideas by writing regularly. I think my word "probably" indicates that what I have written is not precise and is an idea. I'm sorry to complain about such an unnecessary matter by tagging you. But because I have expressed my opinion, I would like to ask you to do what is necessary about these two people who shout contempt and insults at me.

    Thank you...

  • Hi friends

    Thank you all for sharing your opinion on ZenTalk. Please avoid using f words and making friends with each others. 🤝💙

  • Hi Christine😉. Your considerations are right...only, people here asked a "million" times whether Zenfone 5 will receive Android 10 or not, and when, if it will, but no one ever answered. Also a "We don't know!" would be satisfactory...but nithing at all! So, from time to time, someone gets upset and not very polite. Or sarcastic, like me. That's all! Have a nice day

  • Hi Stefanowall

    I have replied several times in various threads that I haven't received any related information yet. Sorry for any inconvenience it may caused. 

This discussion has been closed.