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GCAM NOT WORKING AFTER ANDROID 10 UPDATE ON MAX PRO M1

deepsaharoy7766
Star II
Please tell us some basic information before asking for help:
Model Name:ZB601KL
Firmware Version:429
Rooted or not:Not Rooted
Frequency of Occurrence: Everytime
APP Name & APP Version (If your issue relates to the app): Google Camera version 7.0
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Ever since i updated to android 10 the Google camera stopped working,it was working quiet nicely on 9 pie but i updated to android 10 after restoring ..and then G.cam not working anymore. I tried restoring ..but still not working at all. I tried every version of GCAM..stil not working ,, My camera2api is enabled
screenshot-20200911-094329.png


17 REPLIES 17

victor010
Zen Master III
Hi, we'd request you follow the below steps:
1. Clear cache & storage of Camera App after backing up & disable/re-enable camera App
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue factory reset your phone after taking a full backup:  https://www.asus.com/support/FAQ/1006346/

Try another version

deepsaharoy7766
Star II
Factory reset done. Not working. I tried lots of version... Didn't worked..

deepsaharoy7766
Star II
I tried the factory reset, also tried with pie version but nothing worked. Also checked if 6.0,6.3 or other versions if they are working but NAH!!.. nothing worked..