WIFI DISCONNECTED

[michaelrentoy]

how can I fix my laptop because when I lift it, my laptop's wifi is lost, it always disconnects and even with a little bit of force, it will suddenly lose the wifi. my laptop model is asus notebook x542uq-dm232t. please help me. 😞

[Blake_ASUS]

Hello michaelrentoy,
Please kindly check if your BIOS and Wifi driver are both up to date.
Does this issue happen with specific Wifi hot spot? or any hot spot?
Thank you.

[michaelrentoy]

It happens with any hot spot. My SMBIOS Version is 3.0, and my BIOS is X542UQR.309. How I update my BIOS and my wifi drive? Thanks in advance.

[michaelrentoy]

Blake_ASUS

Hello michaelrentoy,

Please kindly check if your BIOS and Wifi driver are both up to date.

Does this issue happen with specific Wifi hot spot? or any hot spot?

Thank you.

View post

It happens with any hot spot. My SMBIOS Version is 3.0, and my BIOS is X542UQR.309. How I update my BIOS and my wifi drive? Thanks in advance.

[RAJU_MSC_MATHEM]

michaelrentoy

https://zentalk.asus.com/en/discussion/comment/105848#Comment_105848

It happens with any hot spot. My SMBIOS Version is 3.0, and my BIOS is X542UQR.309. How I update my BIOS and my wifi drive? Thanks in advance.

View post

that means incompatible driver causing the wifi device problem.
whats the brand and model of the wifi device is embedded in your laptop