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Phone app issue - phone is not waking up while getting a call

raman1989gce
Star I
Please tell us some basic information before asking for help:
Model Name: azus zenfone max pro m1
Firmware Version: July latest update
Rooted or not: not rooted
Frequency of Occurrence: every time
APP Name & APP Version (If your issue relates to the app): Phone app.
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Every time phone app is updating after finishing my call and closing the phone app. It's showing in the notification to get updated. Please check the screen shot as well

1 REPLY 1

ARP_ASUS
Community Legend II
Hey,
Try this
Settings => Apps => Call App => Clear cache and storage.
Check for permissions if all are allowed in Call App.
Also, make sure that your phone is on latest software version if not already.