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Bad Call quality remains after last update WW-16.1220.1906.167

pedrommbarros1
Star II

I have the same issue with last firmware, bad bad call quality sound. 

I think is poor now than the previous firmware, i have to use a external earphone to talk with the person or constantly, "hum, hum hum, what do you say?!?!?"

I think is time to ASUS call all phones to factory and replace the call speaker of all phones, this is not a software problem, this is a hardware problem and the only way to solve is change.

I don´t believe with software they can solve the quality sound because de hardware (speaker) can´t do better.

Thanks


20 REPLIES 20

Anders_ASUS
Hall of Fame III
We're still looking into how we can improve the earpiece clarity further. 

Anders_ASUS
Hall of Fame III
gramkum said:
After the last update the  LEd notification is missing except low battery and charging
For which app? I get led notification with whatsapp on my ZenFone 6

pratiush29
Star III
We're still looking into how we can improve the earpiece clarity further. 
Please fix this. This whole call quality issue is ruining the beautiful phone.

Yes for WhatsApp No Led notification

Pocket mode is also not working m able to unlock my phone in my pocket