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ASUS TUF B450 MB dont support AMD CPU Virtual without crashing in windows 10.

marvgoth14
Star I
Hi
I got a new ASUS TUF B450-PLUS GAMING motherboard which I built with AMD Ryzen 5 (3600) CPU, Crucial M.2 SSD 1TB Drive, ASUS TITAN BLACK GPU and Crucial 16GB RAM (4600).
My PSU is a Crucial at 1000W.
Its of course a desktop.
Every time I enable CPU Virtualization in BIOS, I crash when loading Win 10 Desktop.
This is only because of BIOS not supporting AMD Ryzen CPU (AMD claims so)
In order to get the critical Memory protection from Win 10, windows require CPU Virtualization to flip on the safety switch.
This is the error message I get EVERY TIME I ENABLE CPU VIRUALISATION in BIOS, and then load windows.
20200609-103638.jpg

After checking my system for over a month, I have ruled out anything other then the "ASI02.sys" somehow shuts down windows, with a "System Service Exception" Error. (this is very serious)
However, this blue screen, which Microsoft support has checked out, does not harm my system.
But why cant you fix this? AMD RYZEN CPU 5 are supported in the manual!
Here is the rest of my system
Win 10 HOME
win10-home-2004.png
This is my ASUS Motherboard TUF B450-PLUS GAMING
my-asus-mb.png


This is what happens when I turn on CPU Virtualization in BIOS. But I DONT enable the Memory protection.
asus-without-using-memory-integrity.png

All works fine!
When I enable the Core Isolation...this happens!

asus-memory-integrity.png

screenshot-284-29.png

screenshot-288-29.png

When I reboot to let the CORE protection engage, this happens:
20200609-103644.jpg

The ASUS CRATE software put in logs. But they are all in Chinese?! I am swedish and my Win 10 is 100% US-English!
These are the logs anyway.
So, whats wrong?
How do I get my ASUS Motherboard to support AMD RYZEN CPU?
Thanks for awesome productions!
Best Regards
Jonas Hansson, Datacenter Design Architect
Gothenburg, Sweden.
22 REPLIES 22

marvgoth14
Star I
RAJU.MSC.MATHEMATICS

https://zentalk.asus.com/en/discussion/comment/107997#Comment_107997

I am not from Asus support. I am normal user like you. I am teacher in college teaching higher Mathematics to students.


View post
Asus should pay you for this.
I still have an open supportcase with them how i get armor crate, aura and asus AI suite 3 back, since just removing those made all ryzen and win 10 security to finaly work and stop blue screening!
You have mine and pipboy from Vault 109 gratitude.
20200506-211412.jpg

Im a it tech myself.
Your help is what asus support should have done in MAY for me.
fb-img-1599058349897.jpg

marvgoth14
Star I
Btw.
Asus Bios sets all the OC and settings for fans etc that i want and need.
I understand bios perfectly.
Do i need asus aura from either ROG or TUF for anything else then making nice lights on keyboard, cpu etc?
Do i need any ASUS software (except drivers) at all?
AI Suite and Armor crate auromaticly download when i turned on my pc for the first time, in may 2020.
Are they needed for anything that bios cant do, or updating any drivers outside of the chipset etc from the asus support page for the motherboard?
Is not armor crate required to be able to get and update odd drivers and services thats needed for win system?
I dont care about neon lights. I care about functionality. AMD said something about its recommended to get the cpu drivers and services from asus.
The armor crate is required for 21 different running services where half are for aura stuff. But one was pci-e support for M.2 SSDs which is a tiny detail 🤖

marvgoth14
Star I
Core isolation and amd cpu virtualization enabled and activated in win 10. No blue screen.
ASUS States in FAQ that i should reinstall AI Suite 3 and Armory crate.
It cant. It keeps looping, reastarting and dont get installed.
Can i remove armory crate and AI SUITE 3 compleatly withput loosing the same thing they do just from bios?