The Airtel VoLte bug update

[amazoniel]

Recently I ported over to airtel from Jio , due to obvious network issue. Now what I noticed that data network goes off whenever I face a call , incoming and outgoing both. Moreover the VoLte and VoFi features are not supported for Max pro m2. The next A10 update should fix that. What's the option else??

[Christine_ASUS]

Hi thegeralt1000
I have forwarded the information to the relevant department for checking the plan of Airtel IN VoWiFi.
We will keep you updated and your consideration will be very much appreciated.

[mauvin11]

abhaykrishnan02

https://zentalk.asus.com/en/discussion/comment/101582#Comment_101582

let me tell u my problem

i was having two 4g airtel sim and i inserted them 1 by 1 in my asus zenfone 2 laser

but volte was working on only 1 airtel sim not on 2nd sim

so i contact with service provider and they told me to buy another airtel sim on same number and after that volte was working on both sim.

so, you cannot always blame to software bro

View post

By seeing your comment I also replaced my sim bro. The problem still exists. Can u please tell me if u activated the new sim in your Asus device or some other phone? Thanks

[subhojit_dey]

mauvin11

https://zentalk.asus.com/en/discussion/comment/101336#Comment_101336

VoLTE toggle switch is disabled.

The problem can be from the operator side.

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Airtel has a problem with Asus Phones. Asus phones are capable of VoLTE but airtel does not recognize any ASUS phone officially in their website https://www.airtel.in/volte/
So a new Airtel sim plugged in an ASUS phone will not show VoLTE because in Airtel's system, ASUS phones are tagged as non VoLTE.
To solve this issue do the following:
1) Plug your Airtel SIM in another VoLTE phone (preferably a MI or Samsung phone) you can borrow your friend's phone for this.
2) Keep your Airtel SIM in the other device for 5-6 hours. You'll see VoLTE get activated.
3) Once you see VoLTE getting activated in the other phone. Plug the SIM in your ASUS handset. You'll now have VoLTE! Enjoy!!

On a sidenote, ASUS please fix this issue with Airtel in India. Both in case of VoLTE and VoWifi, Airtel's official website or system doesn't recognize the phones at all. Its like the brand ASUS doesn't exist for them. I don't know the reason for this. But fixing this is in interest for ASUS given Airtel is pretty big around here. Thanks!

[veeharish2005]

subhojit.dey

https://zentalk.asus.com/en/discussion/comment/101337#Comment_101337

Airtel has a problem with Asus Phones. Asus phones are capable of VoLTE but airtel does not recognize any ASUS phone officially in their website https://www.airtel.in/volte/

So a new Airtel sim plugged in an ASUS phone will not show VoLTE because in Airtel's system, ASUS phones are tagged as non VoLTE.

To solve this issue do the following:

1) Plug your Airtel SIM in another VoLTE phone (preferably a MI or Samsung phone) you can borrow your friend's phone for this.

2) Keep your Airtel SIM in the other device for 5-6 hours. You'll see VoLTE get activated.

3) Once you see VoLTE getting activated in the other phone. Plug the SIM in your ASUS handset. You'll now have VoLTE! Enjoy!!

On a sidenote, ASUS please fix this issue with Airtel in India. Both in case of VoLTE and VoWifi, Airtel's official website or system doesn't recognize the phones at all. Its like the brand ASUS doesn't exist for them. I don't know the reason for this. But fixing this is in interest for ASUS given Airtel is pretty big around here. Thanks!

View post

1. The volte support page of Vodafone and airtel is not been updated since it was created so that is why it doesn't have many companies and newer devices in the list.
2. so if we go by your logic then even iphone 11 should not support volte on airtel because it is not listed on their website.
3. I have volte on my airtel sim since I bought my device. (My previous device did not have volte support)

[mauvin11]

subhojit.dey

https://zentalk.asus.com/en/discussion/comment/101337#Comment_101337

Airtel has a problem with Asus Phones. Asus phones are capable of VoLTE but airtel does not recognize any ASUS phone officially in their website https://www.airtel.in/volte/

So a new Airtel sim plugged in an ASUS phone will not show VoLTE because in Airtel's system, ASUS phones are tagged as non VoLTE.

To solve this issue do the following:

1) Plug your Airtel SIM in another VoLTE phone (preferably a MI or Samsung phone) you can borrow your friend's phone for this.

2) Keep your Airtel SIM in the other device for 5-6 hours. You'll see VoLTE get activated.

3) Once you see VoLTE getting activated in the other phone. Plug the SIM in your ASUS handset. You'll now have VoLTE! Enjoy!!

On a sidenote, ASUS please fix this issue with Airtel in India. Both in case of VoLTE and VoWifi, Airtel's official website or system doesn't recognize the phones at all. Its like the brand ASUS doesn't exist for them. I don't know the reason for this. But fixing this is in interest for ASUS given Airtel is pretty big around here. Thanks!

View post

Well let me explain you my exact issue. I am using Asus Zenfone Max Pro M2 and I recently ported to Airtel from Vodafone. Volte was working on my vodafone carrier but the moment I inserted my newly ported airtel sim in the device the volte icon was missing and the signal jumped to 2G everytime I got a call. Thinking it was a sim issue I went to Airtel store and replaced it but the issue still exists. The same sim when inserted in One Plus 6 and Moto X4 shows Volte but it's M2 which is not recognising it.
THE VOLTE SWITCH ITSELF GOES MISSING IN THE NETWORK SETTING
Now My friend who is using airtel in his one plus 6 for a year gave me his airtel sim to try in my device and the volte icon appeared in M2! Now it can't be sim fault as I replaced my new sim twice. I dont know exactly what is causing this issue. Asus should definitely get in contact with Airtel India and have this sorted out.