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Fast charging is not working properly ,I am not able to charge my mobile fast,

Please tell us some basic information before asking for help:
Model Name: zenfone 5z
Firmware Version: WW_ 100.10.107.92 _20200715
Rooted or not: not rooted
Frequency of Occurrence:in a regular interval but some time its show fast charging and work
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I am using original charger original data cable I have also reset my mobile device to solve the problem but not my problem is solved yet.
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1 REPLY 1

victor010
Zen Master III
Hi, we suggest you to please visit the nearest ASUS service center for better assistance, kindly make a call before you visit. Locate here : https://www.asus.com/in/support/Service-Center/India