ROG PHONE 3 Auto shuts down after call duration of more than 20 mins.

[rajwedhikar]

Please tell us some basic information before asking for help:
Model Name: ROG PHONE 3
Firmware Version:17.0823.2007.47
Rooted or not:non rooted
Frequency of Occurrence: After cancellation of call of duration more than 20 mins.
APP Name & APP Version (If your issue relates to the app):phone & Version 1.5.0.37_200810
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[Anders_ASUS]

I will send you a PM with instructions on how to log your device

[gourav98055]

My rog phone 2 is shutting off randomly every day... Please help me

[rajwedhikar]

I again faced this auto shutdown issue after call of 2 mins 49 seconds. 
@Gustav_ASUS  @Laura_ASUS  @Anders_ASUS fix these major issues ASAP.
I feel like i wasted my hard earned 50 k rupees on this phone.
Please give a stable update as soon as possible.
I should have went for any Chinese brand, at least there user experience would not be compromised by the company.

[Anders_ASUS]

gourav98055

My rog phone 2 is shutting off randomly every day... Please help me

View post

This is a know issue on ROG Phone II and you need to visit a service center to fix it.

rajwedhikar

I again faced this auto shutdown issue after call of 2 mins 49 seconds. 

@Gustav_ASUS  @Laura_ASUS  @Anders_ASUS fix these major issues ASAP.

I feel like i wasted my hard earned 50 k rupees on this phone.

Please give a stable update as soon as possible.

I should have went for any Chinese brand, at least there user experience would not be compromised by the company.

View post

I'm still waiting for a log. Without it we can't know why this is happening to you.