ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[smarttipblog]

I have also faced same issue but with latest update its kind of working fine now I suppose. try configuring recent updates.

[Nadzi]

Don't know if the new asus zenfone 7 suffers from this problem or is it okay?

[kranthi_panga]

databliz09

This is my First Purchase of a GAMING PHONE ive been Saving my money since last year to replace ng S8, Then in March 2020 ive Decided that when i have enough money im gonna buy RED MAGIC 5G. Then This ROG comes out i Pre-Order it Then Having enjoy to play it( GAMES) no PROBLEM WITH THAT but when im gonna Watch YT and NETFLIX before i go to bed .

Im frustrated that my S8 is giving more justice to be used rather than this " SPEC KING " phone Tell me i made a right choice to have this ROG 3 rather that REDMAGIC 5G😥👉️👈️

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@databliz09 If you are worried abt netflix and youtube watching, install and use screen balance app. It resolves black crush problem

[shambu694]

Same issue even after installing latest software update.

[amanverma161020]

salmannaser

https://zentalk.asus.com/en/discussion/comment/108554#Comment_108554

Ya got the update today morning bro.. but as mentioned if brightness is low, black crush issue still there.. if brightness is more, no issue..

But overall the display is greenish.. I'll post a photo of the phone while turned off.. just check it with yours..

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Yupss it's the same thing I'm facing