Tap to Wake issues
deinski11
Level 1
Please tell us some basic information before asking for help:
- Model Name: ROG Phone 3
- Firmware Version: WW 2007.47
- Rooted or not: Not rooted
- Frequency of Occurrence: Permanent
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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The Double Tap To Wake setting is searchable, but does not appear in the display toggles. For "tap to check phone" under gestures, you can enter the menu but it's completely blank.
Screenshots of the search vs actual menus attached.
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Comments
@deinski11 Thanks for bringing this to our attention, I'll pas it on to our devs.
In the meantime, you can find the right setting by going to:
Settings -> Advanced -> Gestures -> Touch gesture
Turned it on, doesn't work. When phone is locked and screen off, double tap will only show the fingerprint sensor location. Swipe up does not work also.
The rest of the screen stays dark. I can only see the lock screen (wallpaper + clock) when i press the lock/unlock button on the side of the screen.
@deinski11 Can you record a video showing this?
Ya double tap works only sometimes..
yes.. it doesn't work all the time.. its buggy
Double tap and swipe up function doesnot work when fingerprint function is ON otherwise it is working ..
This issue is to be resolved..
It works with fingerprint scanner on too... But when it works is a mystery to be solved.
It's like trying to wake up sleeping giant. sometimes it will, sometimes it will not.