nope they have just ignored us when we raised the issue .fanboy team(u know who) slashed us that its just normal for all So called "High hz "phones
Same issue... Bought the phone today, was super excited. Please tell me there is a software fix to it.
Got the initial one had the same issue, asked for replacement, it arrived; same issue.
Can someone from Asus or the Mods please let us know at least a date for the fix, otherwise I might end up with the faulty Software/hardware if the return period over.
Is it too much to ask for for something this premium?
Pro tip to get refund in flipkart,
* Apply replacement ,and call flipkart customer care and cancel the replacement unit simply u will get refund .
*If technician bots denied ur replacement offer(i mean cancelled )call right away and compliant to flipkart and ask them for replacement coz they don't give refund easily and fight for it ,in few hours they will give replacement ,now follow step 1😅
This how i got refund ! Now I'm happy OnePlus 8 pro user big bye to asus , only thing I'm missing in op is xtra 2hrs sot nad ultra smooth pupg games play !
Doesn't the oneplus 8pro have more issues tho 👀
Check out this group on telegram once : @OnePlusFuckUps
It has a lot of complains F
Checked their reddit,forums and telegram groups
I bought this device 8 days ago.. but suddenly I found this issue ( heavy black crush ).
Averan i am an asus rog phone 3 user i am also having black crush issue but i can live with that
But i have a question with 6000mah of power i only get 5 to hrs pubg backup with smooth and extreme graphics
Is it normal or issue
It would really help me getting satisfied if u answer me back and plzz dont send another form for submitting this problem
And one more thing can ASUS improve the battery backup by some software just like apple did for their for iphone 11 pro max
I am satisfied user though :)
I'm not an moderator lol 😅
And 5hrs of pubg on smooth + extreme (60fps) sounds good to me
That's not an issue
By the way various factors come into play when you talk about sot as in the brightness percentage you were playing at,mode of internet connection (mobile data consumes more battery compared to wifi) and the ambient temperature
I still face this issue in some games, also in Instagram.
Yeah , i know bro but my OnePlus 8 pri is completely all rights no single issue ,some of dev have but my dev is perfectly all right yeah i have big fear of buy op8pro ,in amazon so i rushed in offline store and picked one up without any issue🤩❤️ in OnePlus case some of dev is affected but in rog case all are victims thats sad and OnePlus community is good they addressed in day one official but in rog case they didn't even addressed no official statement nothing only mods are passing days wait 2 days 2 days like that . simply after sale service is best in OnePlus they have trained technicians in service centers and live reparing in front of ur eyes and cup of coffee plus xbox its simply awsm right?
5 hrs of sot is pretty ok , still software needs optimization then a tip even at very high graphic it drains same so tweak up high and push fps to 90 enjoy ultraa pro plus mega smooth games play ,get a glove coz its goes up to 45°😂😂 and i have used both rog and now OnePlus 8 pro it gives only 3:30hrs 30% per hour drain 😐
I have just bought asus rog phone 3 12/256 variant
And my phone also has Black crash issue
Where is asus rnd team how they can make so big mistake without testing devices allowed to sale on Flipkart
We want answers is this problem will be cleared by software update or they will give refund
The power button moves gently and is not firm. Do you have it that way? Thank you for your quick reply
I would ask everyone to rate Rog 3 1 star on flipkart and boycott asus product.. then only they will realise the consequences of selling cheap and faulty products !!
This is my last Asus product and will not recommend any one to buy any asus tagged products.. such a shitty company !
Yes .. I see the power and volume buttons having some travel.. Its noticeable ..
Thanks for the reply AVERAN
But could you contact the devs for a software updates that includes battery optimization and a 60fps recording setting in the inbuilt recorder
Cause i have been playing pubg and it is only being recorded in 30 fps
Btw 6000 mah and 5 hrs is good as it gives constant 60 frames but i expected more but i am totally satisfied
But i really would like a 60fps recording setting in inbuilt recorder
So plzzz convey my message
And thanks AVERAN :)
I have a vivo v11 pro and that gives 5 and a half hours backup on smooth and high(30fps) frames
With mobile data which is good but nowadays the vivo is giving around 4 hrs cause the phone is 3 yrs old. I am not comparing two companies though i am just telling that ASUS can increase the battery backup by a lil bit.
when the black crush is to be resolved?
My return period will end on 2nd September.. Still no guarantee about black crush whether it's a hardware issue or not. Don't want to risk my money. Kindly understand our situation. First time I bought a phone this much expensive and this happened 😔 Really loved the phone except this issue. But no other option except to return the device. Hopefully in future I'll get a good quality Asus phone.
Same in my case also, but I dont think there is a option to return on flipkart. you can only replace it. :(