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Unlock Device App does not unlock bootloader

Please tell us some basic information before asking for help:
Model Name: Zenfone 5 ZE620KL
Firmware Version: WW_15_0610_1801_42
Rooted or not: NOT
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Unlock Device App

The program does not unlock the bootloader, writes (An unknown error occurs, which may be a network connection issue. please wait and try again later)
125 REPLIES 125

ZT-888684c2
Star I
Christine_ASUS

Hi friends

The latest Unlock Tool is now available on our official website. I put some of the models, which I recalled someone had asked in this thread, as below

# ZenFone 5 (ZE620KL) Unlock Tool

https://www.asus.com/Phone/ZenFone-5-ZE620KL/HelpDesk_Download/

# ZenFone 5Z (ZS620KL) Unlock Tool

https://www.asus.com/Phone/ZenFone-5Z-ZS620KL/HelpDesk_Download/

# ZenFone Max Pro M1 (ZB601KL/ZB602KL) Unlock Tool

https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_Download/

# ZenFone Max Pro M2 (ZB630KL/ZB631KL) Unlock Tool

https://www.asus.com/Phone/ZenFone-Max-Pro-M2/HelpDesk_Download/

# ZenFone 3 (ZE520KL) Unlock Tool

https://www.asus.com/Phone/ZenFone-3-ZE520KL/HelpDesk_Download/

For Pad-type models, there will no longer be any system updates and maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.


View post
Hi @Christine_ASUS , What about Zenfone Zoom 3 // ZE553KL .. Could you raise ıit to develeopers please ? Thanks in advance.

phamhoan191
Star I
Christine_ASUS

Hi friends

For ZC550KL/ZE500KL, there will no longer have any maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.

Hi Rick_M71

Individual issue. I already replied you via PM after checking your data. 😉 Hope your issue can be fixed soon.


View post
So my ASUS Zenfone Max using SD410 can't unlock bootloader anymore? Pls I'm still using this phone

mreis_sp
Star I
Christine_ASUS

Hi wtf-olga123

I have forwarded your information to the relevant team. Any further question, please reply me via PM.

Hi Rick_M71 & chanderah

For ZC600KL, I will keep you updated. Sorry for any inconvenience it may caused. 

Hi njun

Let me check with the relevant team first. I will keep you updated and your consideration will be very much appreciated.


View post
@Christine_ASUS
Hi Christine,
may you can also help not to dispose my TF701. I need to unlock the bootloader of my device and im stuck with the network error of the unlock tool.
Thank you very much

Christine_ASUS
Community Legend II
Hi ozkaya84@hotmail.com
Thank you for your asking. I have forwarded the information to the relevant department. We will keep you updated and your consideration will be very much appreciated.

Hi mreis.sp
As I replied on 14th Aug, for Pad-type models, there will no longer be any system updates and maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.

mreis_sp
Star I
Sure that at some point are no system updates. But i didnt find any other solution to unlock the bootloader. With a custom rom i will give the transformerpad a little more time before its done.
It seems that the error with the unlock tool was fixed several times for other users and so i tried to get some help from you.

So is anyone out there with an alternative methode to unlock teh bootloader?
THX