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NO 1080p on Netflix/Amazon Prime Videos

paras0710
Rising Star II
Despite being L1 Widevine certified Phone Asus 6z does not support 1080p resolution on Netflix and Amazon Prime Videos. Netflix only support 720 HD and there is no way i can check Prime Videos max resolution but it certainly looks even poorer than 720 that may be because Amazon require Mircosoft Playready DRM instead Googles Widevine  which Asus 6z does not support.
 Please Asus fix this issue with Netflix by contacting them and ask them to certify your flagship phone by adding adding 1080p or even HDR support like One plus 7 phones. 
Aslo please check prime video issue. Please 
18 REPLIES 18

Kris_ASUS
Community Manager
Community Manager
Thanks for your feedback. We'll check it out.

shreyashjoshi00
Star III
paras0710 said:
Despite being L1 Widevine certified Phone Asus 6z does not support 1080p resolution on Netflix and Amazon Prime Videos. Netflix only support 720 HD and there is no way i can check Prime Videos max resolution but it certainly looks even poorer than 720 that may be because Amazon require Mircosoft Playready DRM instead Googles Widevine  which Asus 6z does not support.
 Please Asus fix this issue with Netflix by contacting them and ask them to certify your flagship phone by adding adding 1080p or even HDR support like One plus 7 phones. 
Aslo please check prime video issue. Please 
Yes... Facing the same problem

Sreekiran
Star III
For me Netflix works in 1080p. It is with Prime I don't get HD.

paras0710
Rising Star II
Sreekiran said:
For me Netflix works in 1080p. It is with Prime I don't get HD.
How do you know it works in 1080p have you tried test video on Netflix? Search and play test video on Netflix and let it play for few minutes if the resolution on top right corner says 1920x1080 then take a screenshot and share it here.