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Unlock Device App does not unlock bootloader

Please tell us some basic information before asking for help:
Model Name: Zenfone 5 ZE620KL
Firmware Version: WW_15_0610_1801_42
Rooted or not: NOT
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Unlock Device App

The program does not unlock the bootloader, writes (An unknown error occurs, which may be a network connection issue. please wait and try again later)
125 REPLIES 125

There is the screenshot

Hi I am having the same issues
Model: Zenfone Max(ZC550KL)
FW ver: WW_13.8.26.76
Rooted or not: Not
Frequency of Occurrence: Always
App Name & App Version (If your issue relates to the app): Unlock Device Tool, 8916_SIGNED_Android_M_UnlockTool_2016_0715

stants58
Star I

My Zenfone 5 Selfie ZC600KL also has the same problem with the unlocking app, is there any solution?

Christine_ASUS
Community Legend II
Hi friends
The latest unlock tool of ZC600KL is now available on our official website, please refer to the link below. Thank you.

ZenFone 5Q (ZC600KL) | ASUS Global
@Rick_M71 @chanderah @MuhammadUmar @stants58

i have same problem on my zenfone 3 max zc520tl
can you help me Christine_ASUS