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Andriod OS official update

Dear Asus Support,
Please confirm when ASUS will officially release the Android OS update for "Asus ZenFone Live (L1) ZA550KL".
From date of this phone model release till now (19-Aug-2020), phone still running on Android OS 8.0 version.
And not received any official OS update from ASUS yet.

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1 REPLY 1

Christine_ASUS
Community Legend II
Hi vamshi.amaravadi
ASUS has no further maintenance for ZA550KL Android 9 (Pie) Beta version. If you prefer the system of Android 8 (Oreo), because your device is ZA550KL WW_15.07.X.X SKU, please try to downgrade by downloading Version [8937/O] Android P to O with microSD card. Sorry for any inconvenience it may caused. 
#ZA550KL Firmware Spot
https://www.asus.com/Phone/ZenFone-Live-L1/HelpDesk_BIOS/
#Downgrade Guide
https://www.asus.com/support/FAQ/1042349