Zenfone Max Pro M1 not charging beyond 0%
Please tell us some basic information before asking for help:
- Model Name: Asus Zenfonmax Pro M1
- Firmware Version: Not Sure but July update not installed, Andoid 9 only
- Rooted or not: Not Rooted
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
My phone just died, while it was working normally and we had put it on charging, it not only got discharged but also now not charging beyond 0%. I have kids at home, they were using mobile for study during lockdown as school are closed. Im not sure whom to ask for help. Pls pls pls help.