ROG 3 suffers from heavy black crush issue

[Cpz]

Please tell us some basic information before asking for help:
Model Name:ROG
Firmware Version:
Rooted or not:not
Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.
In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍
I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

[Cpz]

mohan2010das

I think I'm also having the same issue.

Can it be fixed with s/w update? Otherwise I have to opt for replacement.

View post

Its hardware issue i final got replacement permission from flipkart after long fight

[mdnaseef4]

Cpz

Please tell us some basic information before asking for help:

1. Model Name:ROG
2. Firmware Version:
3. Rooted or not:not
4. Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
5. APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.

In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍

I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

ROG 3 suffers from heavy black crush issue

Cpz

Please tell us some basic information before asking for help:

1. Model Name:ROG
2. Firmware Version:
3. Rooted or not:not
4. Frequency of Occurrence:QKQ1.200419.002. WW_Phone-17.0823.2007.25
5. APP Name & APP Version (If your issue relates to the app):netflix,amazon prime india ,youtube(little bit)

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

I have brought device August 12 ,2020 through flipkart first sale at 6auhust. I was very happy until i open netflix ,it has vert bad black crush issue even at full brightness ,in 50pecent brightness colour washed out heavy black crush issue is this hardware or software issue??anyway im just gonna refund ....but i asked some of YouTubers they have none issue ,but for fellow customers only have this😓. I decided to live with this but some of units have no issue why i wanna live with this issue for years so i try to get refund and but 12gb varient.

In YouTube crush issue is little low when compared to netflix and amazon prime ,rather than that this dev is beast 😍

I have noticed heat in aero active coller side(40°to43°) always while playing pupg at 90hz,balanced,extream . although I'm staying in AC room 22°c all time!

ROG 3 suffers from heavy black crush issue

I'm also facing the same issue...exactly black crush issue, heating issue while playing pubg

[Pashi]

Who fucki* Said to you to buy rog 3.when they haven't solved with poor network on rog 2 ..cheater asus

[ARP_ASUS]

Hi everyone,
Thank you for highlighting this, I will check with the team and also on my unit.
Do note that there can be different color & temp on different phones. Screen color or temp may vary device to device.
Let me check and get back to you with exact explanation.

[santhosh_h_v]

Same here... Heavy black crushes during hotstar, YouTube(some videos), Amazon prime and Netflix.. please check if it's an hdr issue?


Santhosh