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Unfair for 5z users

Debasish_Sahoo
Zen Master I
Model Name: Asus Zenfone 5z
Firmware Version: .92
I don't know where to start but I feel very disappointed because I buy a flagship phone but it lacks of some basic features which is not acceptable. We are waiting since a long time but still we didn't get vowifi and Amazon prime HD support, then is it worth to spend 30k for this phone? We buy a flagship phone so that we can get more priorities than a midrange phones but now a days mid range phones are getting vowifi and Amazon prime HD support but 5z still lacks in it. If u compare 5z with 2018 flagship phones i.e:- One plus 6 and Xiomi poco f1 they already get vowifi support and Amazon HD support since a long time. But unfortunately 5z didn't. If you remember we got Android 10 on November 2019 and after that we didn't get a single feature update, only we are getting minor updates with bug fixes and Security Patches. Company promised to give 2 years of updates and 5z released on July 2018 so 5z should be their priority atleast till July 2020. Vowifi launched way before that time period but still we didn't get vowifi. Now we get updates because there is still some bugs remaining and they are fixing it otherwise that 23rd July update will be our last update. Poco f1 is still Xiomi's priority even after 2 years and it is all set to recieve their Miui 12 update but 5z didn't get any feature updates since December 2019 even if on company's 2 years of update cycle. Is it our fault that network operators are not adding vowifi support for 5z? Or is it our fault that Amazon not adding 5z for HD support? We spent 30k for a flagship phone and its the responsibility of Asus to convince them to add those supports. 
Don't we deserve vowifi and Amazon HD support even after spending 30k for a flagship phone?
Please add Vowifi and Amazon HD support in upcoming updates, its a request.
 I have planned to buy Asus next year flagship phone but if I won't get these basic vowifi and Amazon HD support then definitely I will go for other brand.
Please look into this matter @Anders_ASUS @CH_ASUS @Victor0_ASUS @Christine_ASUS @ARP_ASUS
41 REPLIES 41

darkknight
Rising Star I
Debasish Sahoo

https://zentalk.asus.com/en/discussion/comment/103499#Comment_103499

Its not FHD bro it's 480p resolution. 480p is the highest resolution/best quality for 5z 🙂.


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Let me explain.

BrunoF20
Zen Master I
darkknight

https://zentalk.asus.com/en/discussion/comment/103525#Comment_103525

I don't get it. Why you people need FHD? You won't be able to tell the difference between 720p (even 480p) and 1080p in Amazon Prime on 6 inch display. If you still get FHD support, you will be the first people reporting battery drain issue as higher resolutions are more power hungry.


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I'm able to tell the difference between 720p and 1080p easily, further on streaming services where the higher the resolution, higher will be the bitrate and the quality of codecs, even audio changes.
Install YouTube Vanced, and on a 1080p display, select to ignore limitations and go for 4k video resolution. You'll easily see the difference.

darkknight
Rising Star I
The reason behind other devices getting Amazon Prime HD support is Widevine L1, which is a necessary certification by Google to stream HD content mainly on Amazon Prime and Netflix. Zenfone 5z already has the certification (screenshot attached). And about the battery, Zenfone 5z has only 3300 mAh. The SD845 chipset is already crunching the battery.

screenshot-20200815-002519943-1.jpg
I have a question for you. Are you able to use YouTube higher than 480p resolution?

AmitGarde
Community Legend II
darkknight

The reason behind other devices getting Amazon Prime HD support is Widevine L1, which is a necessary certification by Google to stream HD content mainly on Amazon Prime and Netflix. Zenfone 5z already has the certification (screenshot attached). And about the battery, Zenfone 5z has only 3300 mAh. The SD845 chipset is already crunching the battery.

screenshot-20200815-002519943-1.jpg

I have a question for you. Are you able to use YouTube higher than 480p resolution?


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Yes by using vpn for now until this pandemic in india and on wifi we have full hd support in youtube

BrunoF20
Zen Master I
darkknight

The reason behind other devices getting Amazon Prime HD support is Widevine L1, which is a necessary certification by Google to stream HD content mainly on Amazon Prime and Netflix. Zenfone 5z already has the certification (screenshot attached). And about the battery, Zenfone 5z has only 3300 mAh. The SD845 chipset is already crunching the battery.

screenshot-20200815-002519943-1.jpg

I have a question for you. Are you able to use YouTube higher than 480p resolution?


View post
I'm from Brazil, we have no limitations here...only the screen is limiting to 1080p, but with Vanced I can go 4k with better bitrate and codecs...