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Unlock Device App does not unlock bootloader

Please tell us some basic information before asking for help:
Model Name: Zenfone 5 ZE620KL
Firmware Version: WW_15_0610_1801_42
Rooted or not: NOT
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Unlock Device App

The program does not unlock the bootloader, writes (An unknown error occurs, which may be a network connection issue. please wait and try again later)
125 REPLIES 125

leoh
Star I
@Christine_ASUS I managed to unlock my Max Pro M1 with the new unlocker. Thank you!

njun
Star I
@Christine_ASUS
Hello
I have an old device, can you help me?

This is my info:

Model Name: ASUS_Z00ED
Firmware Version: MMB29P.JP_Phone-13.1011.1711.16-20180103
Rooted or not: no
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): Unlock Device App V8.1
Android Version 6.0.1

Rick_M71
Star I
Is there a working unlock tool for the zenfone 5q? X017da?

chanderah
Star I
Christine_ASUS

Hi friends

The latest Unlock Tool is now available on our official website. I put some of the models, which I recalled someone had asked in this thread, as below

# ZenFone 5 (ZE620KL) Unlock Tool

https://www.asus.com/Phone/ZenFone-5-ZE620KL/HelpDesk_Download/

# ZenFone 5Z (ZS620KL) Unlock Tool

https://www.asus.com/Phone/ZenFone-5Z-ZS620KL/HelpDesk_Download/

# ZenFone Max Pro M1 (ZB601KL/ZB602KL) Unlock Tool

https://www.asus.com/supportonly/ZenFone%20Max%20Pro(M1)(ZB602KL)/HelpDesk_Download/

# ZenFone Max Pro M2 (ZB630KL/ZB631KL) Unlock Tool

https://www.asus.com/Phone/ZenFone-Max-Pro-M2/HelpDesk_Download/

# ZenFone 3 (ZE520KL) Unlock Tool

https://www.asus.com/Phone/ZenFone-3-ZE520KL/HelpDesk_Download/

For Pad-type models, there will no longer be any system updates and maintenance. Sorry for any inconvenience this may cause. Thank you for your understanding and support.


View post
i have a same problem here I am not able to unlock my bootloader with the unlock tool. Please help. Latest pie Zenfone 5Q ZC600KL.
screenshot-20200815-152138673.png

Christine_ASUS
Community Legend II
Hi wtf-olga123
I have forwarded your information to the relevant team. Any further question, please reply me via PM.

Hi Rick_M71 & chanderah
For ZC600KL, I will keep you updated. Sorry for any inconvenience it may caused. 

Hi njun
Let me check with the relevant team first. I will keep you updated and your consideration will be very much appreciated.