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Finger dot from recording is now always there

Master
Star III
Please tell us some basic information before asking for help:
Model Name: 12gb/512
Firmware Version:the latest one
Rooted or not:not rooted
Frequency of Occurrence:every time, even after force rebooting my phone
APP Name & APP Version (If your issue relates to the app): basically everywhere in every app
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
So, I recorded a game a week ago and the game crashed the whole phone, when it restarted the white dot that follow your finger appeard and stayed there, following your finger has if I were recording.
screenshot-20200807-213756754.jpg

12 REPLIES 12

Master
Star III
ronald1985

https://zentalk.asus.com/en/discussion/comment/102424#Comment_102424

Ahh you had developer options on. Nice one both of you 🙂

Does restarting help get genie up and running again?


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Sadly restarting the phone still does not fix the problem (I wish it was that easy)

ronald1985
Community Legend I
Master

https://zentalk.asus.com/en/discussion/comment/102428#Comment_102428

Sadly restarting the phone still does not fix the problem (I wish it was that easy)


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If you go to Settings - Advanced - Game Genie
Do you see the option Show Toolbar? Ensure that is ticked.

Master
Star III
ronald1985

https://zentalk.asus.com/en/discussion/comment/102430#Comment_102430

If you go to Settings - Advanced - Game Genie

Do you see the option Show Toolbar? Ensure that is ticked.


View post
By forcing it to close seems to have disabled the function, thank you for helping me fixing the problems!