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Rog 2 metal frame Asus cheating people

asaniket03
Rising Star I
Wht the f... they said metal frame but without hitting or nothing done by me still my phone's metal frame damage.
And wht a great rply I'm get from Asus side wow pls Stop and give me a solution
img-20200729-wa0002.jpg
I'm seeing this is the first mobile who is metal from giving cutting damage small small cuts irrigation while using device.
And I visited Asus service center that guy say tht its not cover in warrenty it's happened because of rough use thn I asked tht guy u said it's buy rough use then there is no other damage in my device thn how can u say tht by rough use the he jst keep quiet 😕
I'm just feeling like get cheated by Asus 😡😡😡
6 REPLIES 6

ronald1985
Community Legend I
asaniket03

Wht the f... they said metal frame but without hitting or nothing done by me still my phone's metal frame damage.

And wht a great rply I'm get from Asus side wow pls Stop and give me a solution

img-20200729-wa0002.jpg

I'm seeing this is the first mobile who is metal from giving cutting damage small small cuts irrigation while using device.

And I visited Asus service center that guy say tht its not cover in warrenty it's happened because of rough use thn I asked tht guy u said it's buy rough use then there is no other damage in my device thn how can u say tht by rough use the he jst keep quiet 😕

I'm just feeling like get cheated by Asus 😡😡😡


Rog 2 metal frame Asus cheating people
That looks like a phone cover that's damaged, not the phone...
Take the frame off and take a photo.

asaniket03
Rising Star I
ronald1985

https://zentalk.asus.com/en/discussion/33135/rog-2-metal-frame-asus-cheating-people

That looks like a phone cover that's damaged, not the phone...

Take the frame off and take a photo.


View post
No it's not about cover it's all that metal frame I don't know wht wrong with metal frame except tht not single scratch on my device
I'm adding some pic to clear wht I'm saying if I'm using rough mobile thn there is other damage is to be there.
img20200808203221.jpg
img20200808203423.jpg
img20200808203348.jpg
img20200808203326.jpg
img20200808203404.jpg
Mi

ronald1985
Community Legend I
asaniket03

https://zentalk.asus.com/en/discussion/comment/101924#Comment_101924

No it's not about cover it's all that metal frame I don't know wht wrong with metal frame except tht not single scratch on my device

I'm adding some pic to clear wht I'm saying if I'm using rough mobile thn there is other damage is to be there.

img20200808203221.jpg

img20200808203423.jpg

img20200808203348.jpg

img20200808203326.jpg

img20200808203404.jpg

Mi


View post
Ahhh yes I see now.
You should really argue your case though. Though you maybe to get some advice here bearing in mind these service centres may have different ways of operating.
Good luck

ARP_ASUS
Community Legend II
Hi, asaniket03,
Kindly check your PM. Thanks.