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my rog phone 2 suddenly died ,there was above 50% charge now no response from the phone any help

delvin
Star I

my rog phone 2 suddenly died ,there was above 50% charge now no response from the phone any help
2 REPLIES 2

ronald1985
Community Legend I
delvin

my rog phone 2 suddenly died ,there was above 50% charge now no response from the phone any help


my rog phone 2 suddenly died ,there was above 50% charge now no response from the phone any help
Was your phone on at that time? If you hold the power button down, it should force shut down. If no luck with that, try holding power button and volume down for 10 - 15 seconds. Let go, and then try turning the phone back on.
Let us know how you get on?

ARP_ASUS
Community Legend II
Hi try below:
Connect your charger and see if the charging light gets on
Leave the phone plugged on to the charger for an hour or two
Press power button and see if the phone turns back on
If it still is same condition,
Kindly visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india