This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Green Screen on webcam when laptop is conected to AC

jtardaguila
Star I
System: W10
Battery or AC: AC
Model: VivoBook S15 S532F
Frequency of occurrence: Random with the AC conceted
========================
Detailed description:

I am sufferenf from this issue that is the exactly the same as the one found on this tread
Quarter
System: Windows 10
Battery or AC: AC
Description: Grey lines and green flicker on webcam when using AC power
Model: UX533FD
Frequency of Occurrence: Always
Reset OS: No

Last edited by Quarter on 2019/12/9 09:37


As described above, the webcam image has grey lines and occasional green flickers. This only occurs when AC power is plugged in, everything works perfectly when using battery. I have removed and re-installed drivers with no success.

This is a brand new laptop that I removed from the box yesterday.




I see that there are two other questions with the same issue, but no answer has been provided. Is this a hardware issue and do I need to return my laptop or is there a software fix?
Grey lines and green flicker on webcam when using AC power
but I need a response to fix it, if you need any more information please let me know and i can colllect it.
Regards
Jorge
22 REPLIES 22

Blake_ASUS
Community Legend II
Hello @andrey_ac ,
I have send your PM.
Thank you.

akshaydhuria
Star I
Hi

I have ASUS VivoBook S14 S430FA. I am having the same issue. I tried using another USB Webcam as well. Still the issue persists.
Please help!!!

Blake_ASUS
Community Legend II
Hello @akshaydhuria ,
I have sent your PM.
Please check.
Thank you.

darthporter15
Star I
Same Issue.
System Model VivoBook_ASUSLaptop X512FLC_S512FL
Green/grey horizontal lines when using USB2.0 HD UVC Webcam

Any help is appreciated

Blake_ASUS
Community Legend II
Hello @darthporter15 ,
I have sent your PM.
Please check.
Thank you.